Refund & Exchange Policy
At DSTYLE Clothing, we want you to shop with confidence and love every piece you receive.
Returns
We accept eligible return requests within 14 days of delivery.
To qualify for a return, your item must be:
- Unworn, unwashed, unused, and undamaged.
- In its original condition, with all tags attached.
- Returned in its original packaging.
- Accompanied by a receipt or proof of purchase.
To request a return, please email dstyle2629@gmail.com within 14 days of receiving your order.
Please include your order number, the item you wish to return, and the reason for your request.
If your return is approved, we will provide instructions and the appropriate return shipping address.
Please do not send items back without receiving return authorization. Unauthorized returns may not be accepted.
Return Shipping
Customers are responsible for return shipping costs for standard returns, including changes of mind or sizing preferences.
Original shipping charges are nonrefundable, except where required by applicable law or where DSTYLE Clothing is responsible for an error.
We recommend using a trackable shipping service, as customers are responsible for ensuring that standard return packages reach us.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us promptly at dstyle2629@gmail.com with your order number and clear photographs of the issue.
We will review the concern and work with you toward an appropriate resolution. Where DSTYLE Clothing is responsible for the error, we will arrange or cover reasonable return shipping when a return is required.
Nonreturnable Items
We do not accept returns on:
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Final-sale items clearly identified as nonreturnable at purchase.
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Gift cards.
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Items that have been worn, washed, altered, damaged after delivery, or returned without their original tags, except where required by law.
These exclusions do not limit any rights provided by applicable consumer protection laws.
Exchanges
We do not offer direct exchanges at this time.
If you would like a different item, color, or style, please request a return for your eligible original purchase.
Once your return is approved, you may place a separate order for your preferred item, subject to availability.
Refunds
Once we receive and inspect your approved return, we will notify you whether your refund has been accepted.
If approved, your refund will be issued to your original payment method within 10 business days after approval, subject to your bank or payment provider's processing time.
If more than 15 business days have passed since your refund was approved, please contact dstyle2629@gmail.com.
European Union — 14-Day Withdrawal Right
For eligible orders delivered to consumers in the European Union, applicable consumer laws generally provide a 14-day right of withdrawal without requiring a reason, subject to statutory exceptions.
This right is separate from our voluntary return policy. Any applicable statutory refund, return-shipping, or withdrawal requirements will take precedence over conflicting provisions in this policy.
Contact Us
For questions regarding returns, exchanges, or refunds, please contact:
DSTYLE Clothing
Email: dstyle2629@gmail.com
Effortless Style. Rooted in Purpose.