Política de reembolso
Refund & Return Policy
At DStyle Clothing, we value your satisfaction and stand by the quality of our handmade garments. If you're not completely happy with your purchase, we’re here to make it right.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, your item must be:
In original condition – unworn, unwashed, and unused
With tags attached
In its original packaging
Accompanied by proof of purchase
To start a return, please email info@dstyleclothing.com. Once your return is approved, we’ll provide instructions and the return address.
Note: Returns without prior authorization will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately at info@dstyleclothing.com so we can evaluate the issue and offer a resolution.
Return Shipping
Buyers are responsible for the cost of return shipping. Items that do not meet the return criteria will be rejected and returned to the original shipping address.
Non-Returnable Items
We do not accept returns on:
Sale items
Gift cards
Exchanges
We do not process direct exchanges. The fastest way to get the item you want is to return the original item and place a new order after your return is approved.
European Union 14-Day Cooling-Off Period
If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days, no questions asked. Items must still meet our standard return conditions.
Refunds
Once we receive and inspect your return, we’ll notify you of the refund status. If approved, the refund will be issued to your original payment method within 10 business days. Please note, your bank or credit card company may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at info@dstyleclothing.com.